Support Board

Date/Time: Fri, 26 Apr 2024 15:13:49 +0000

Post From: LMAX - Force closing open "ghost" orders

[2013-08-19 09:33:28] Link To Thread - Link To Post [Go To First Post]
heavyhucks - Posts: 18
There is still a problem with Sierra chart calculating open positions based on the internal server and not being able to update/refresh properly from the LMAX server. I am stuck with an ghost open position on Sierra Chart that isn't live from the LMAX side, and no way of getting rid of it other than- 1. Taking an opposite live position of the trade to close the ghost order on Sierra Chart (1a. Pressing flatten, which then causes the ghost order to close by putting on a live order in the opposite position on LMAX) ^^ The above 2 options satisfies Sierra charts ghost open position problem. 2. However now you have live exposure on LMAX, so you need to close the trade manually on the LMAX platform so it doesn't show on Sierra charts. The whole process means you need to take live market exposure just to settle the ghost order costing at best commissions and a worst a losing trade. The solve the problem it would be great to have the ability to FORCE close ANY orders or positions from the sierra chart side OR Have a reliable way for Sierra Chart to SYNC their trade orders and positions data with the LMAX server. Any help would be greatly appreciated