Support Board

Date/Time: Sat, 11 May 2024 10:33:01 +0000

Post From: sc.AskSize and sc.BidSize difference

[2017-02-15 09:05:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is expired. Are you using a different Sierra Chart account name? If so, what is it? Understand that Sierra Chart does not control this data. So you really should contact Rithmic if you are not happy with their data. Your question is not within our control, and we do not know the answer to it. We can assure you that the Rithmic data feed is processed correctly by Sierra Chart. We did recently work on the processing of the best bid and ask data for Rithmic. This is in the latest version. There is a difference between the best bid and ask data and the market depth data. These are separate updates from the Rithmic system. If you want a good data feed use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-15 09:06:50