Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 06:52:09 +0000



Post From: Spreadsheet trading not firing off orders although conditions ar

[2013-08-17 01:34:04]
Sierra Chart Engineering - Posts: 104368
We really cannot provide further help with this because it requires very in depth analysis of what you are doing and testing your trading system and that is just simply outside the scope of our support. We know that people like us to help them with specific issues, but from our perspective, this is not reasonable. Even if we had the time and the interest, this would have to be chargeable at 50 USD per hour and we just simply don't even have that kind of time.

The support board is full of automated trading issues people report, all which have an origin in the formulas/code that they have programmed, very definite logic being applied and not understood, and server side order handling issues/rejects. Debugging this and creating a stable trading system is fully your responsibility. Only once in a very great while, do we come across some issue that requires us to address in the automated trading management logic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-23 05:51:05