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Date/Time: Wed, 14 May 2025 06:02:05 +0000



Post From: Overlay data

[2017-01-31 08:50:13]
Sierra Chart Engineering - Posts: 104368
The only way we can clearly understand this specific case is if we have a remote assistance session with you where you show us the problem. This is the way for us to gain a proper understanding of what is happening.

The cost is USD.65 per minute. Should take about 15 to 20 minutes and then we can think about what the solution will be and either take care of it right away or get back to you.

Late afternoons or evenings are the best time for us. Just let us know what day of the week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing