Login Page - Create Account

Support Board


Date/Time: Sun, 12 May 2024 11:56:16 +0000



Post From: 6M - Wrong Tick Size and Price Display

[2017-01-17 15:07:14]
User75002 - Posts: 117
Hello,

I am having an issue with the tick size and price display format being incorrect for the 6M Mexican Peso futures. It is showing an extra 0 in the price format and increments by 2.5 ticks instead of 1. I have tried updating the symbols from the server and also performing a full reset. If I uncheck the box to auto-set from data feed, and manually change the values, it works just fine, but as soon as I check the box again, it changes back. Also, the symbol settings for the contract show it trading every month instead of HMUZ.

I am using Gain/OEC data and when I check the OEC trader platform, it is showing the correct format and price. Is it possible that these wrong values are coming from the SC data feed and not the OEC feed?

Thanks,
image6M Chart Settings.png / V - Attached On 2017-01-17 15:06:00 UTC - Size: 39.53 KB - 220 views