Login Page - Create Account

Support Board


Date/Time: Tue, 02 Sep 2025 02:30:10 +0000



Post From: Slow loading charts and no real time forex data

[2017-01-09 04:48:07]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

The Message Log looks fine in regards to timing and receiving real-time data for EURJPY.

Let us take this one step at a time.

Are you currently not receiving real-time data for EURJPY? If not, go over the items in help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing