Support Board

Date/Time: Sun, 19 May 2024 03:48:35 +0000

Post From: Interactive Broker Trade Query

[2016-12-21 04:52:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Could you advise in such a situation when a cancel order failed and a new position established from the flatten function, would it be possible that there is a lag in getting the position update from IB? Yes this is the case here. There was a seven second delay as you can tell from the Trade Activity Log. Would such a problem occur if I used a different broker/data provider? Yes, this for sure would help. CQG is fine. Also consider CTS: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing