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Date/Time: Sun, 19 May 2024 00:37:47 +0000



Post From: Order management question

[2016-12-14 03:16:58]
Sierra Chart Engineering - Posts: 104368
This is correct. We need to do some testing to gain a better understanding of this. We are going to be doing that today. We may or may not be able to find a solution to this.

This is one reason, why we developed a much more comprehensive solution using CTS which is documented here:
http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel

We know for certain that this problem will not exist when using the new CTS connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing