Support Board

Date/Time: Thu, 02 May 2024 17:33:30 +0000

Post From: Trade requirement for Rithmic feed

[2013-08-09 17:47:22] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Maxima, You are clearly not aware that Rithmic can cut us off including access to Zen-Fire if there are not enough users trading from Sierra Chart. This is not our choice. With the trading requirement that Rithmic is imposing, it then becomes our problem to ensure people are trading on Sierra Chart when using Rithmic. Once again, this is not our choice. Anyway, you just need to update to the latest release of Sierra Chart and order fills received from another program also count as trading activity, so you will not get a periodic disconnect. So you can trade from another program. This is no problem. Complete details can be found here: http://www.sierrachart.com/index.php?l=doc/Rithmic.php#TradingRequirement Would you also please do not contact Rithmic about this. This is between us and them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-09 17:55:11