Support Board
Date/Time: Tue, 02 Sep 2025 17:36:12 +0000
Post From: Subcribed to data but cannot get market depth data
| [2016-11-23 18:11:07] |
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To receive real-time CME data you must connect to your trading account at least once a month: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices If there still is a problem, restart Sierra Chart and provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |