Support Board
Date/Time: Sat, 10 May 2025 03:45:08 +0000
Post From: Data on real time
| [2016-11-15 09:43:01] |
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It is OK to post the Message Logs but we have enough information at this point in time. Did ED&F Man give you an IP address of the server? Would be best if you give us an email address of them or some other information so we can contact them. Could you start an Account Support Ticket about this here: https://www.sierrachart.com/usercp.php?page=SupportTickets We will need an email address for them or a telephone number. We will also need your name so we can contact them and get the necessary information from them so that you can connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |