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Date/Time: Fri, 03 May 2024 16:48:51 +0000



Post From: SC keeps disconnecting...

[2016-11-15 01:50:33]
Sierra Chart Engineering - Posts: 104368
In response to post #4, this is very unusual. We think we remember this, and it is not something other users are having.

There is no help we can provide with this ourselves.

However, thinking about this some more, if you are running the CQG platform connected to your same account, that is the reason for the disconnection. You cannot use both at the same time. At least we do not think so.

Have a look at using the new CTS trading service interface we have:
http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing