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Date/Time: Sat, 18 May 2024 13:54:34 +0000



Post From: Real Time Data Feed Disconnected - See Log Below

[2016-11-14 16:41:49]
Sierra Chart Engineering - Posts: 104368
For real-time data for US equities and indices ($ symbols), you need to activate and pay for the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed

Real-time data from exchanges is an extra cost. In no case do the Service Packages indicate that real-time data is included for stocks. However, through the CFD data feed there are cash Indices:
Sierra Chart Real Time and Historical Forex and CFD Data Service



We also saw your refund request. Let us know if you want a refund.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing