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Date/Time: Tue, 14 May 2024 01:13:17 +0000



Post From: SC keeps disconnecting...

[2016-11-14 15:06:18]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

TT FIX Data: No heartbeat messages received from server. Sent Test Request message to server. | 2016-11-14 10:12:26
TT FIX Data: Disconnecting due to a loss of activity. No activity for at least 62 seconds. | 2016-11-14 10:14:16 *
TT FIX Data: Sending a Logout message. Text = No response received after Test Request. | 2016-11-14 10:14:16

This is not something within our control. We recommend contacting your broker and having them change your account to use the CQG trading platform service instead of TT.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing