Support Board

Date/Time: Sun, 19 May 2024 13:52:38 +0000

Post From: Sierra Charts and Topstep Trader

[2016-11-08 05:32:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did answer your question multiple times. The documentation is very clear and correct on this matter. Apparently you did not read the documentation steps 4 and 6. What we think is happening, is you are expecting to see the Service setting at the very top to say Top Step Trader. That is not the case. Topstep Trader uses the Rithmic trading platform service Here is the screenshot from the documentation: https://www.sierrachart.com/images/RithmicTradingPlatformServiceServerSetting.png You can see the Rithmic Topstep Trader server is in the Server list. And the Service at the top is Rithmic Trading. All of this is explained in the documentation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-08 05:35:16