Support Board
Date/Time: Sat, 10 May 2025 16:33:24 +0000
Post From: my account is empty,why ?
| [2016-11-07 16:09:04] |
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1. You can view the Transaction Log and Payment Receipts for your account here: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog On 2016-11-03 You have set Auto-Renew for Service Package to 3 (Standard) to renew every 1 month. As your account was a trial account, and after the 2nd payment the Services Balance had the exact amount needed to renew the Service for 1 month, the result was the Service was extended for one month and your Services Balance is now 0. 2. To activate the 'U.S. Equities (NYSE, NASDAQ, AMEX, BATS)' exchange, you need to follow the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For step #7, make sure to sign the agreement that includes the US Equities Agreement Sierra Chart Support Date Time Of Last Edit: 2016-11-07 16:47:22
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