Support Board
Date/Time: Wed, 03 Sep 2025 19:52:11 +0000
Post From: Gain Capital
| [2016-11-01 22:05:03] |
| |
|
This is the relevant message: GainCapital FAST Data: Received a Logout message. Text = UserAlreadyConnected | 2016-11-01 17:06:51 Make sure there is no other copy of Sierra Chart connected to your Gain Capital account. If you know you are not connected, then contact Gain Capital and request them to disconnect the current connection. Hopefully they can do that for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |