Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Wed, 03 Sep 2025 19:43:35 +0000

How to Post a Message for Support

Post From: SC 1478 - Start program issue

[2016-10-30 12:54:38]
[Go To First Post]
Marek F - Posts: 245
Yesterday, I updated from 1466 to 1478. The program starts automatically after the update.

But today:
1. I start Sierra Chart.
2. Appears a notification from Sierra Chart: "Unexpected exception in c_ConfigData."
3. I press OK.
4. Sierra Chart 1478 Login appears, but fields the Account Name and Password are empty. They always was filled.
5. I filled they.
6. A notification appears that the Sierra Chart program has stopped working.