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Date/Time: Fri, 29 Mar 2024 08:17:19 +0000



Post From: Osaka Nikkei 225 Mini

[2016-10-25 04:08:07]
Sierra Chart Engineering - Posts: 104368
Update to Prerelease 1477:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

You need to have the prerelease.

Update the Symbol Settings as explained here:
Global Symbol Settings: Update Symbol Settings

Download the data with Edit >> Download Data-Historical Chart. The problem should now be resolved.

However, the change has a dependency now on CQG historical data so you have to contact your broker to authorize your account for that. If there is an extra cost and they are not willing to do that, let us know and we can change back to the way it was before and see if Barchart can do a better job with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing