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Date/Time: Mon, 06 May 2024 06:09:30 +0000



Post From: Rithmic staying connected to data-have submitted live order within last 15 days???

[2013-08-03 00:31:36]
Sierra Chart Engineering - Posts: 104368
We will detect the order fills from ninja and use that as a flag to not disconnect you. The new release will be out this evening.

It does not matter to us whether you trade or not, but it does matter to Rithmic. In your case you are, but we are not able to detect that and that will be resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing