Support Board

On 2016-10-11 8:41 AM, IB API Services wrote:

>
> Sorry for any confusion. I believe I am familiar with the client in question and he had also previously contacted us about defining the GLD stock contract. The issue he described to us was that he was unable to load charts for GLD. We explained that it is necessary to specify the 'primary exchange' field in addition to specify the exchange as 'SMART' but otherwise there was nothing special about this contract.
>
> From his log file, he was defining symbols in the wrong fields, such as currency = 'ARCA', which was generating an error. It should just be:
>
> Symbol: GLD
> Security Type: STK
> Exchange: SMART/ARCA
>
> However please note that to place smart-routed orders if the primary exchange is necessary that it won't be possible to use the component exchange separator- It would have to be:
>
> Symbol: GLD
> Security Type: STK
> Exchange: SMART
> Primary Exchange: ARCA
>
> as separate fields. Otherwise error 200: "Invalid destination exchange specified" will be encountered because the 'exchange' field is used as the destination and exchange.

We confirmed that Sierra Chart does in the case of Symbols which use the notation "exchange/primary exchange", separate these two components when submitting an order. So it is just like this:


Symbol: GLD
Security Type: STK
Exchange: SMART
Primary Exchange: ARCA


It has been this way for some time now. It has not changed and we checked it just now. The only other contract item which is set is the currency which in this case is set to USD.