Support Board

Date/Time: Sun, 19 May 2024 00:29:18 +0000

Post From: Connection problem

[2016-10-05 17:22:31] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: Rithmic Trading \| Message from server: Server Alert: PnL Connection Broken \| 2016-10-05 18:32:58 Service connection timed out. Will disconnect and retry. \| 2016-10-05 18:33:42 * Generally this is going to be due to a connectivity problem between your system and the Rithmic server. Select Global Settings >> Data/Trade Service Settings. In the service specific settings on the left, set the Server to Rithmic 01 - Europe. You may need to contact your broker to set your Rithmic account to be able to use this server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-05 17:24:41