Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 09:01:34 +0000



Post From: Rithmic staying connected to data-have submitted live order within last 15 days???

[2013-08-01 17:55:17]
Sierra Chart Engineering - Posts: 104368
The easiest thing to do is just submit an order away from the market and cancel it.

Also, if you are getting disconnected every 15 minutes, then you should update to the latest prerelease. The interval has been changed to 60 minutes. We can see that you are not running the latest prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing