Support Board
Date/Time: Tue, 04 Nov 2025 07:21:22 +0000
Post From: Gain OEC charts not loading
| [2016-10-03 16:49:57] |
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In response to post #2, select Global Settings >> Data/Trade Service Settings. Set the Server to prod.gainfutures.com Press OK. Try connecting with File >> Connect to Data Feed. Regarding the other posts, just give us about 30 more minutes on this issue. This was unexpected and apparently is related to the conversion a two digit years. If we need more information, we will let you know. We did test using a two digit year in symbols and had no problems with them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |