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Date/Time: Thu, 22 May 2025 06:40:16 +0000



data issues

View Count: 1072

[2023-10-24 20:21:06]
NandoB - Posts: 8
Seems sierra chart was able to unclogged the pipes. Too bad, it took the whole day.

Thanks! πŸ€™πŸ‡ΊπŸ‡Έ
[2023-10-24 20:42:42]
Sierra_Chart Engineering - Posts: 19672
No!:
Seems sierra chart was able to unclogged the pipes. Too bad, it took the whole day.

Thanks!

There are no problems at all on the Sierra Chart side and never were. These issues are strictly, on the user side due to connectivity or other issues.

There was never a problem like this on our side.

We did absolutely nothing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-24 20:44:40
[2023-10-24 20:44:18]
Sierra_Chart Engineering - Posts: 19672
This entire thread, is strictly due to connectivity problems, on the users side.

Regarding this image:
https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=89585

We have no idea what you are trying to show here and it is disregarded. It does not meet our requirements. Refer to:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-25 14:18:15
[2023-10-24 21:01:55]
User411320 - Posts: 320
here
Private File
[2023-10-24 21:21:10]
User411320 - Posts: 320
for reference the bars on my chart were looking like this before todays mess up
Private File
Private File
[2023-10-24 21:26:11]
User411320 - Posts: 320
I'm attaching a pic of the 10 - 02 area and there is a clear difference in the bars
Private File
[2023-10-25 14:16:17]
Sierra_Chart Engineering - Posts: 19672
We are no longer providing any support in this thread. We cannot help you with those screenshots. They do not meet our specifications:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)

We apologize, in our prior post, we gave you the wrong link to post a Chartbook instead of a chart image. That has now been corrected. This is the link we intended to give originally:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)


If you want to create something very complex, this is up to you but we cannot provide any help with it. Do not post anything further like those charts, we definitely cannot help with those.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-25 14:20:22
[2023-10-25 14:54:36]
User411320 - Posts: 320
you gave the wrong link but yet won't help wow
[2023-10-25 16:02:01]
Sierra_Chart Engineering - Posts: 19672
Yes. No further help from us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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