Support Board
Date/Time: Tue, 04 Nov 2025 04:18:51 +0000
Unable to download historical market depth data from before 60 days (isn't limit 180?)
View Count: 941
| [2023-02-14 03:07:36] |
| User370531 - Posts: 64 |
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No luck - the setting was set 365 days, I tried changing to 180 but same thing.
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| [2023-02-14 09:55:20] |
| Sierra_Chart Engineering - Posts: 21298 |
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We do see a problem with this. Give us a couple of days to look into this and determine where the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-15 12:53:53] |
| Sierra_Chart Engineering - Posts: 21298 |
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This is now resolved. Try downloading the market depth data again. Refer to: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-15 23:49:52] |
| User370531 - Posts: 64 |
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Thank you!
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