Support Board
Date/Time: Tue, 16 Sep 2025 08:49:14 +0000
i need help.
View Count: 1667
| [2021-01-04 21:49:55] |
| Mr.DaxF - Posts: 47 |
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hello dear support can you please check my account if i activated all right like the behavior from my whish from out this thread? i will only going secure that all is right! and thank you for the goodwill help! |
| [2021-01-04 21:58:50] |
| John - SC Support - Posts: 41827 |
|
Yes, everything looks good now. You should be receiving the Real-Time data now. If not, then let us know and we will check on a few items that could be the cause.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-06 07:58:03] |
| User558884 - Posts: 1 |
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Hello fellows, I'm trying the Sierra Chart demo and can't login to Rithmic data. Here is the error: Rithmic Trading | Port for executable: 50816 | 2021-01-06 07:55:31.752 Rithmic Trading | Port for executable: 50830 | 2021-01-06 07:56:07.106 Listening socket (1776). Port 50830 | Closed. | 2021-01-06 07:56:07.106 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2021-01-06 07:56:07.107 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2021-01-06 07:56:07.107 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2021-01-06 07:56:07.107 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-01-06 07:56:07.107 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-01-06 07:56:07.107 DTC Client socket (0) | CloseSocket call. | 2021-01-06 07:56:07.117 Rithmic Trading | Disconnected. | 2021-01-06 07:56:07.117 Thank you |
| [2021-01-06 14:48:08] |
| John - SC Support - Posts: 41827 |
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User558884 - For future reference, please start a new Support Thread for a question like this. It is not appropriate to attach your question to a thread that is not related in any way. You need to update your Bridge files. Refer to the information here: Rithmic Bridge Files For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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