Support Board
Date/Time: Mon, 15 Dec 2025 22:52:57 +0000
bars missing
View Count: 494
| [2025-05-08 16:19:05] |
| johanan - Posts: 4 |
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can someone tell me what happen to my sierra chart, its receiving data but not showing any bar https://www.sierrachart.com/image.php?Image=1746721052914.png |
 Capture3.JPG / V - Attached On 2025-05-08 16:15:09 UTC - Size: 233.9 KB - 186 views |
| [2025-05-08 17:34:55] |
| Sierra_Chart Engineering - Posts: 21849 |
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We want you to open a new chart for that same symbol and let us know if you have the same problem. We need to see an image of that chart: Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-08 17:47:40] |
| johanan - Posts: 4 |
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new chart is ok, but its back to default. there are already a lot of settings i did, how to fix old chart directly? https://www.sierrachart.com/image.php?Image=1746726450907.png |
| [2025-05-08 18:55:55] |
| Sierra_Chart Engineering - Posts: 21849 |
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Try resetting the scales, on the chart you have an issue with: Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-08 19:11:08] |
| johanan - Posts: 4 |
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not working. the bar still missing, is it possible for remote assistance?
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| [2025-05-08 21:30:23] |
| johanan - Posts: 4 |
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never mind, found the issue.
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