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Date/Time: Mon, 16 Jun 2025 16:47:55 +0000



2nd instance data freeze

View Count: 278

[2025-05-07 12:01:38]
ElsonJr - Posts: 8
Hi, the data on my 2nd instance froze after I changed my Data/Trade service to Teton CME Routing on my first instance. My first instance data is working fine after the change however my 2nd instance data freeze upon changing. Please help
[2025-05-07 12:25:12]
MTScalper - Posts: 28
Did you check if the symbols are compatible? If your second instance was using a different data feed than the one you’re currently using on the main instance, you’ll need to reload the symbols. Alternatively, you can simply go to *Chart Settings → Symbol (Action)* and reload the symbol with the new feed on the second instance.
[2025-05-07 12:50:48]
ElsonJr - Posts: 8
Hi yes both symbols are ESM25-CME. I tried reload symbol with the new feed but it is still the same.
[2025-05-07 14:19:28]
ElsonJr - Posts: 8
Hi it is working now.

What i Did

Edit>Translate symbols to current service

thank you

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