Support Board
Date/Time: Tue, 13 May 2025 07:35:27 +0000
I have live data service, but am somehow still on delayed data
View Count: 52
| [2025-05-06 21:58:08] |
| User121101 - Posts: 5 |
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Dear Support, I am currently using Service Package 11, which is supposed to be live data. I had to make some changes earlier to get crude oil charts working on my Chart books, and I think somehow that changed my data feed from live back to delayed. Would you let me know how I can set it back to live data? Thanks in advance. |
| [2025-05-07 07:49:51] |
| Sierra_Chart Engineering - Posts: 19567 |
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We assume you want data from the CME Group. Therefore, you need to activate the exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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