Support Board
Date/Time: Mon, 16 Jun 2025 08:49:38 +0000
Recenter Line and Trade Activity Log
View Count: 311
| [2025-05-06 02:40:21] |
| User313368 - Posts: 3 |
|
Hello Support Staff, Since the latest update when I click on my Trade Activity Log Shortcut on the Control Bar or use my keyboard shortcut the Trade Activity Log does not display. I have removed it and added it again and also changed my keyboard shortcut button but no matter what I do It does not show when clicking the shortcut key or the shortcut on the Control Bar. If I click on Trade -> Trade Activity Log it works fine just not on shortcuts. The second issue I am having is when I open up any Dom and recenter it the recenter line is above the current price on the price ladder. If I open RTY it is always under the current price on the price ladder. I have attached two screenshots so you can see. Even if I change my ES DOM or any other DOM to RTY or open a new one it reverts to under the current price for RTY only. All the other DOM's are fine only RTY for some reason. Not big issues but would love to be able to solve them both. Thanks P.S. I just had a play and both the Keyboard Shortcut and Control Bar Shortcut work if I do not have the TAL open in my computer taskbar. If I have it open in my taskbar but minimised it will not bring it to the front. I hope that extra bit of info helps. Date Time Of Last Edit: 2025-05-06 02:59:55
|
 Screenshot 2025-05-06 at 11.11.24 am.png / V - Attached On 2025-05-06 02:36:40 UTC - Size: 3.36 MB - 242 views Screenshot 2025-05-06 at 11.35.57 am.png / V - Attached On 2025-05-06 02:37:14 UTC - Size: 3.04 MB - 241 views |
| [2025-05-09 09:18:47] |
| Sierra_Chart Engineering - Posts: 19924 |
|
We tested this and we do not see a problem: Since the latest update when I click on my Trade Activity Log Shortcut on the Control Bar or use my keyboard shortcut the Trade Activity Log does not display. I have removed it and added it again and also changed my keyboard shortcut button but no matter what I do It does not show when clicking the shortcut key or the shortcut on the Control Bar. If I click on Trade -> Trade Activity Log it works fine just not on shortcuts. The Trade Activity Log displays just fine when using a control bar button for it. Do you see it on the system taskbar after using the Control Bar button to open it?The second issue I am having is when I open up any Dom and recenter it the recenter line is above the current price on the price ladder. If I open RTY it is always under the current price on the price ladder. I have attached two screenshots so you can see. Even if I change my ES DOM or any other DOM to RTY or open a new one it reverts to under the current price for RTY only. All the other DOM's are fine only RTY for some reason.
Re-centering is handled independently for each Trading DOM. Just due to rounding, there can be differences, with each Trading DOM and they may not match.P.S. I just had a play and both the Keyboard Shortcut and Control Bar Shortcut work if I do not have the TAL open in my computer taskbar. If I have it open in my taskbar but minimised it will not bring it to the front. I hope that extra bit of info helps. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-09 09:19:23
|
| [2025-05-12 00:23:48] |
| User313368 - Posts: 3 |
|
Thank you for all your help. I know you are busy so I appreciate it. They are not big issues so I will just go with it as it is. Thanks
|
To post a message in this thread, you need to log in with your Sierra Chart account: