Support Board
Date/Time: Mon, 16 Jun 2025 16:45:10 +0000
[Programming Help] - help ,thank you !~
View Count: 257
| [2025-05-05 20:09:18] |
| User587476 - Posts: 31 |
|
The result text returned after a call to the API.php script will begin with either SUCCESS: or ERROR: followed by a free-form text description or an error constant in text form. If the request headers indicated JSON is supported, the response will be JSON formatted. Common Result Messages [Link] - [Top] ERROR: Unsecure connections not allowed. Use https. ERROR: INVALID_ACTION: This error indicates the Action parameter was not valid for the particular Service that has been specified. ERROR: Invalid Login Information.: This indicates the AdminUsername or AdminPassword is not valid. ERROR: Call not supported: This indicates that Service is not supported. Contact Sierra Chart support for help with this. Create New Sierra Chart Accounts Specific Result Messages [Link] - [Top] SUCCESS: USERNAME_AVAILABLE SUCCESS: ACCOUNT_CREATED_SUCCESSFULLY ERROR: ACCESS_DENIED_FOR_ACCOUNT_CREATION: This indicates you are not using the correct AdminUsername or the AdminUsername is not authorized for account creation. Contact Sierra Chart support for help with this. ERROR: USERNAME_ALREADY_EXISTS ERROR: FAILED_TO_CREATE_AN_ACCOUNT ERROR: USERNAME_TOO_SHORT ERROR: USERNAME_ILLEGAL_CHARACTERS ERROR: PASSWORD_ILLEGAL_CHARACTERS ERROR: PASSWORD_TOO_SHORT ERROR: INVALID_EMAIL ERROR: FIRST_NAME_ILLEGAL_CHARACTERS ERROR: LAST_NAME_ILLEGAL_CHARACTERS ERROR: LAST_NAME_TOO_SHORT ERROR: ADDRESS_NOT_SET ERROR: ADDRESS_ILLEGAL_CHARACTERS ERROR: POSTAL_CODE_NOT_SET ERROR: POSTAL_CODE_ILLEGAL_CHARACTERS ERROR: CITY_NOT_SET ERROR: CITY_ILLEGAL_CHARACTERS ERROR: STATE_NOT_SET ERROR: STATE_ILLEGAL_CHARACTERS ERROR: COUNTRY_NOT_SET ERROR: COUNTRY_ILLEGAL_CHARACTERS ERROR: TELEPHONE_NUMBER_NOT_SET Manage Custom Studies Users Specific Result Messages [Link] - [Top] SUCCESS: User Added. SUCCESS: User Removed. SUCCESS: User Is Authorized. SUCCESS: User Is Not Authorized. ERROR: Invalid Login Information. ERROR: SCDLLName not set. ERROR: Your account does not have administrative control over the set SCDLLName, contact support@sierrachart.com. ERROR: UserSCUsername is unset. ERROR: Account [UserSCUsername] does not exist. ERROR: The account name [UserSCUsername] cannot be added/removed. ERROR: Account [UserSCUsername] already added. ERROR: Failed to add user, contact support@sierrachart.com ERROR: Account [UserSCUsername] is not added to the study. ERROR: Failed to remove user, contact support@sierrachart.com Manage Data/Trading Service Settings Specific Result Messages [Link] - [Top] SUCCESS: [Message] ERROR: [Message] ERROR: Invalid Login Information. ERROR: Account [UserSCUsername] does not exist. Manage Reseller Billing Specific Result Messages [Link] - [Top] SUCCESS: RESELLER_BILLING_UPDATED ERROR: [Message] ERROR: ACCESS_DENIED ERROR: ACCESS_TO_USER_DENIED ERROR: Invalid Login Information. ERROR: FAILED_TO_UPDATE_PACKAGE ERROR: INVALID_ACCOUNT ERROR: FAILED_TO_UPDATE_RESELLER_BILLING ERROR: RESELLER_ONE_TIME_EXTENSIONS_NOT_ENABLED ERROR: FAILED_TO_EXTEND_ACCOUNT Get User Transactions Specific Result Messages [Link] - [Top] ERROR: ACCESS_DENIED ERROR: ACCESS_TO_USER_DENIED ERROR: Invalid Login Information. ERROR: INVALID_ACCOUNT ERROR: JSON only response is supported. ERROR: Invalid Year or Month provided. ERROR: Transaction prior to [CutOfDate] are not returned. what 's problem ， it didn't work anymore , plz help me check it , Best !~ |
| [2025-05-06 19:53:43] |
| Sierra_Chart Engineering - Posts: 19936 |
|
We really have no context of what this question is about. Or in relation to.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: