Support Board
Date/Time: Wed, 27 Aug 2025 07:43:40 +0000
I'm not receiving Real Time Data
View Count: 283
| [2025-05-02 15:11:47] |
| Technique - Posts: 3 |
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Hello, I just reactivated Denali - Activated Exchange: CME with Market Depth for non-professional Trading accounts. However, I'm still not receiving the real time data after trying to fix it. The bars are missing. I tried reconnecting and other methods mentioned and still can't fix it. Could you help me address this issue please? Thank you, Al |
 Bar missing.PNG / V - Attached On 2025-05-02 15:10:56 UTC - Size: 50.74 KB - 113 views Attachment Deleted. |
| [2025-05-02 16:13:08] |
| Sierra_Chart Engineering - Posts: 20741 |
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Restart Sierra Chart. Follow instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-02 16:13:37
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