Support Board
Date/Time: Wed, 30 Apr 2025 10:47:22 +0000
e-mini NQ trading is not functioning.
View Count: 87
| [2025-04-24 18:52:36] |
| iRespawn - Posts: 2 |
|
I am able to place trades for MNQ but not for NQ E-MINI contracts. This is a recent development as I was able to place NQ trades last week.
|
| [2025-04-24 19:35:17] |
| John - SC Support - Posts: 39559 |
|
What exactly occurs when you try to place a trade for NQ? When you have this issue, then post your "Trade Service Log" to this thread for us to see what it states. Follow these instructions to do this: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-24 20:02:53] |
| iRespawn - Posts: 2 |
|
2025-04-24 15:46:08.680 | Trade activity files set size: 88 2025-04-24 15:46:08.701 | Rithmic Direct - DTC | Processed connection points. Count: 393 2025-04-24 15:46:08.753 | Reading Internal Order ID file. 2025-04-24 15:46:08.755 | Reading Trade Orders file. 2025-04-24 15:46:08.756 | Reading Trade Positions file. 2025-04-24 15:46:08.756 | Reading Trade Account Data files. 2025-04-24 15:46:08.763 | UDPListener (1744). Port 22905 | Listening on UDP port 22905. 2025-04-24 15:46:08.764 | NTP | No privilege to adjust system time: Failed to adjust privileges. Windows error code 1300: Not all privileges or groups referenced are assigned to the caller. 2025-04-24 15:46:08.764 | Software version: 2749 64-bit 2025-04-24 15:46:08.764 | Primary Thread ID: 25804 2025-04-24 15:46:08.764 | Usage end date: 2025-05-22 2025-04-24 15:46:08.764 | Enabled for: Advanced Features 2. 2025-04-24 15:46:08.764 | Enabled for: Sierra Chart Historical Data Service. 2025-04-24 15:46:08.764 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-04-24 15:46:08.764 | Enabled for: Delayed Denali Exchange Data Feed. 2025-04-24 15:46:08.764 | Enabled for exchange2: CME (Trading Account Required) 2025-04-24 15:46:08.764 | Enabled for exchange2: CBOT (Trading Account Required) 2025-04-24 15:46:08.764 | Enabled for exchange2: COMEX (Trading Account Required) 2025-04-24 15:46:08.764 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-04-24 15:46:08.764 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-04-24 15:46:08.764 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-04-24 15:46:08.764 | Custom symbol settings values: enabled 2025-04-24 15:46:08.764 | Chart Update Interval: 1000 2025-04-24 15:46:08.764 | Intraday Data Storage Time Unit: 0 2025-04-24 15:46:08.764 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-04-24 15:46:08.764 | 2025-04-24 19:46:08 Local computer time in UTC 2025-04-24 15:46:08.764 | 2025-04-24 15:46:08 Local computer time in SC Time Zone 2025-04-24 15:46:08.764 | 2025-04-24 19:46:02 Server time in UTC 2025-04-24 15:46:08.764 | Local computer UTC time and Server UTC time difference: 6 seconds. 2025-04-24 15:46:08.764 | Notice: Your computer's clock is off by 6 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2025-04-24 15:46:08.764 | Program path: C:\SierraChart\ 2025-04-24 15:46:08.764 | Data Files path: C:\SierraChart\Data\ 2025-04-24 15:46:08.765 | OS Version Number: 10.0 2025-04-24 15:46:08.765 | Locale Setting: C 2025-04-24 15:46:08.765 | DLLs: TPH_64.dll, TPH_arm64.dll, UserContributedStudies_64.dll 2025-04-24 15:46:08.765 | Allowed protected custom studies: TPH Custom Studies 2025-04-24 15:46:08.765 | Crash reporter started: true 2025-04-24 15:46:08.765 | 2025-04-24 15:46:08.778 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2025-04-24 15:46:08.779 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2025-04-24 15:46:08.779 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2025-04-24 15:46:08.796 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2025-04-24 15:46:08.800 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-04-24 15:46:08.911 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-04-24 15:46:08.911 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-04-24 15:46:09.190 | Received 5 login tokens. 2025-04-24 15:46:09.344 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 91875 2025-04-24 15:46:09.559 | Rithmic Direct - DTC | Processed connection points. Count: 393 2025-04-24 15:46:09.675 | Symbol settings MD5 received. Request ID: 1. 2025-04-24 15:46:09.675 | Symbol settings are up-to-date for rithmic_v2.trading. 2025-04-24 15:46:09.800 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2025-04-24 15:46:09.801 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2025-04-24 15:46:09.946 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2025-04-24 15:46:09.946 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2025-04-24 15:46:11.306 | Requested user files to download. 2025-04-24 15:46:11.737 | File to download: !tph_basic.Cht. Action: 0 2025-04-24 15:46:11.737 | File to download: TPH_64.dll. Action: 1 2025-04-24 15:46:11.742 | File to download: TPH_arm64.dll. Action: 1 2025-04-24 15:46:11.748 | User files to download complete 2025-04-24 15:46:13.304 | 2025-04-24 15:46:13.304 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2025-04-24 15:46:13.305 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2025-04-24 15:46:13.307 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2025-04-24 15:46:13.375 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-04-24 15:46:13.375 | DTC Client socket (1) | New receive buffer size: 0 2025-04-24 15:46:13.375 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-04-24 15:46:13.441 | Rithmic Direct - DTC | Network connection to server complete. 2025-04-24 15:46:13.441 | Rithmic Direct - DTC | Starting socket receive thread. 2025-04-24 15:46:13.441 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-04-24 15:46:13.441 | Rithmic Direct - DTC | Sending logon request message. 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Received logon response. 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Server Name: . 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Successfully connected. 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Trading is supported. 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | OCO Orders supported. 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-04-24 15:46:13.684 | Rithmic Direct - DTC | Connected to server complete. 2025-04-24 15:46:13.688 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-04-24 15:46:16.528 | Files to Open on Startup | Opening file: Lyle_MNQ.Cht 2025-04-24 15:46:16.547 | Loading DLL: C:\SierraChart\Data\TPH.dll (TPH_64.dll). Handle: 7fff50750000 2025-04-24 15:46:16.565 | MNQM5.CME [CBV] 30 Sec #6 | Reloading chart. 2025-04-24 15:46:16.569 | Starting DelayedDownloadMonitoringTimer 2025-04-24 15:46:16.569 | Starting HDTimeoutTimer 2025-04-24 15:46:16.569 | Added historical Intraday data request for MNQM5.CME to the queue. 2025-04-24 15:46:16.571 | Triggering next historical data download in queue. 2025-04-24 15:46:16.574 | MNQM5.CME [CBV] 30 Sec #6 | Performing continuous chart historical Daily data download for symbol MNQM5.CME starting at last date in file. 2025-04-24 15:46:16.574 | Starting DelayedDownloadMonitoringTimer 2025-04-24 15:46:16.574 | Starting HDTimeoutTimer 2025-04-24 15:46:16.574 | Added historical Daily data request for MNQM5.CME to the queue. 2025-04-24 15:46:16.577 | Triggering next historical data download in queue. 2025-04-24 15:46:16.620 | MNQM5.CME [CBV] 30 Sec #6 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-04-24 15:46:16.660 | MNQM5.CME [CBV] 1 Min #7 | Reloading chart. 2025-04-24 15:46:16.715 | MNQM5.CME [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-04-24 15:46:16.738 | MNQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:46:16.787 | MNQM5.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-04-24 15:46:16.799 | MNQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:46:16.851 | MNQM5.CME [CBV] 30 Min #3 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-04-24 15:46:16.866 | MNQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:46:16.912 | MNQM5.CME [CBV] 5.50 Range #2 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-04-24 15:46:16.925 | MNQM5.CME [CBV] Daily #4 | Reloading chart. 2025-04-24 15:46:16.925 | MNQM5.CME [CBV] Daily #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:46:16.925 | MNQM5.CME [CBV] Daily #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:46:17.550 | MNQM5.CME [CBV] Daily #4 | Waiting for historical downloads to complete with the IDs: 2, 2025-04-24 15:46:17.560 | MNQM5.CME #5 | Reloading chart. 2025-04-24 15:46:17.606 | Mapping MNQM5.CME to MNQM25. Service code: cme 2025-04-24 15:46:17.606 | Using symbol data fast lookup vector 2025-04-24 15:46:17.606 | HD Request # 1 | Downloading Intraday chart data for MNQM5.CME to the file MNQM5.CME.scid. Service: cme 2025-04-24 15:46:17.607 | HD Request # 1 | Download start date-time: 2025-04-24 14:48:54.000000. File last date-time: 2025-04-24 14:48:54.240001 2025-04-24 15:46:17.607 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2025-04-24 15:46:17.612 | HD Request # 2 | Downloading Historical Daily chart data for MNQM5.CME. Starting date: 2025-04-22. Service: rithmic.trading 2025-04-24 15:46:17.623 | Socket (2) | Creating socket. 2025-04-24 15:46:17.624 | Socket (2) | New receive buffer size: 0 2025-04-24 15:46:17.624 | Socket (2) | Connecting to IP: 67.214.125.5. 2025-04-24 15:46:17.771 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-04-24 15:46:17.771 | HD Request # 1 | Sending historical data logon request message. 2025-04-24 15:46:17.774 | Denali Data Feed | Starting real-time market data updates for: MNQM5.CME (MNQM25). ID: 1 Service code: cme 2025-04-24 15:46:17.776 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 2025-04-24 15:46:17.776 | Denali Data Feed | Requesting security definition data for: MNQM5.CME (MNQM25). ID: 1 2025-04-24 15:46:17.793 | DTC Client socket (4) | Creating socket. 2025-04-24 15:46:17.793 | DTC Client socket (4) | New receive buffer size: 0 2025-04-24 15:46:17.793 | DTC Client socket (4) | Connecting to IP: 64.152.155.17. 2025-04-24 15:46:17.872 | Denali Data Feed | Network connection to server complete. 2025-04-24 15:46:17.872 | Denali Data Feed | Starting socket receive thread. 2025-04-24 15:46:17.872 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-04-24 15:46:17.892 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-04-24 14:48:54. Record interval: 0. Symbol: MNQM25 2025-04-24 15:46:17.955 | HD Request # 1 | Decompressing data. 2025-04-24 15:46:17.974 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-04-24 15:46:17.974 | Denali Data Feed | Sending logon request message. 2025-04-24 15:46:18.037 | HD Request # 2 | Requesting historical Daily data for NMM25 starting at 2025-04-21. SC External HD service. 2025-04-24 15:46:18.039 | HD Request # 1 | Receiving Intraday data for MNQM5.CME starting at 2025-04-24 14:48:54.129000 2025-04-24 15:46:18.263 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-04-24 14:48:54.522000. 2025-04-24 15:46:18.335 | HD Request # 2 | Receiving historical Daily data for MNQM5.CME starting at 2025-04-22. 2025-04-24 15:46:18.335 | HD Request # 2 | Writing historical Daily data to the file MNQM5.CME.dly. 2025-04-24 15:46:18.340 | HD Request # 2 | Bytes received: 246 2025-04-24 15:46:18.340 | HD Request # 2 | Received 4 Daily data records from 2025-04-22 00:00:00 to 2025-04-24 00:00:00 (3.0 days) and wrote 3 records for MNQM5.CME 2025-04-24 15:46:18.353 | HD Request # 2 | Completion time: 1s. 2025-04-24 15:46:18.353 | HD Request # 2 | Daily data download complete for MNQM5.CME. Unique request ID: 2 2025-04-24 15:46:18.353 | Removing historical data download ID 2. 2025-04-24 15:46:18.353 | 2025-04-24 15:46:18.353 | No download requests in the queue to start downloads for. 2025-04-24 15:46:18.508 | Denali Data Feed | Received logon response. 2025-04-24 15:46:18.508 | Denali Data Feed | Server Name: SC Realtime Server. 2025-04-24 15:46:18.508 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-04-24 15:46:18.508 | Denali Data Feed | Successfully connected. 2025-04-24 15:46:18.508 | Denali Data Feed | Trading is not supported. 2025-04-24 15:46:18.508 | Denali Data Feed | MarketDepthIsSupported: 1 2025-04-24 15:46:18.508 | Denali Data Feed | Restarting real-time data updates for symbol: MNQM5.CME -> MNQM25 2025-04-24 15:46:18.659 | Denali Data Feed | Setting external service identifier for symbol MNQM5.CME to 42009475 2025-04-24 15:46:18.659 | Denali Data Feed | Received security definition for symbol MNQM5.CME 2025-04-24 15:46:18.660 | Socket (2) | CloseSocket call. 2025-04-24 15:46:18.660 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-04-24 15:46:18.660 | Historical data download thread signaled to stop. 2025-04-24 15:46:18.660 | HD Request # 1 | Received 133837 Intraday data records from 2025-04-24 14:48:54.129000 to 2025-04-24 15:46:11.621002 (57.3 minutes. Delay: 7.0 seconds) and wrote 133833 records for MNQM5.CME 2025-04-24 15:46:18.664 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-04-24 19:46:11.621002 2025-04-24 15:46:18.664 | HD Request # 1 | Completion time: 1s. 2025-04-24 15:46:18.664 | HD Request # 1 | Intraday data download complete for MNQM5.CME. Unique request ID: 1 2025-04-24 15:46:18.664 | Removing historical data download ID 1. 2025-04-24 15:46:18.664 | Real-time Intraday chart data file updates started for MNQM5.CME 2025-04-24 15:46:18.664 | Intraday chart data file opened for MNQM5.CME 2025-04-24 15:46:18.664 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-04-24 15:46:18.665 | 2025-04-24 15:46:18.665 | No download requests in the queue to start downloads for. 2025-04-24 15:46:18.665 | Initiating new historical data download for MNQM5.CME to get the latest data since the download was started while not connected to primary service. 2025-04-24 15:46:18.665 | Added historical Intraday data request for MNQM5.CME to the queue. 2025-04-24 15:46:18.665 | Intraday data recording state for symbol MNQM5.CME is set to download 'Pending'. 2025-04-24 15:46:18.665 | Triggering next historical data download in queue. 2025-04-24 15:46:18.665 | Delaying start of download for MNQM5.CME. 2025-04-24 15:46:18.670 | Requesting market depth updates for: MNQM5.CME if supported. NumLevels=1400 2025-04-24 15:46:18.672 | Denali Data Feed (Market Orders Data) | Connecting to the server ds26.sierracharts.com. Port 10060 2025-04-24 15:46:18.672 | DTC Client socket (3) | Creating socket. 2025-04-24 15:46:18.673 | DTC Client socket (3) | New receive buffer size: 0 2025-04-24 15:46:18.673 | DTC Client socket (3) | Connecting to IP: 64.152.155.17. 2025-04-24 15:46:18.718 | MNQM5.CME [CBV] 5.50 Range #2 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:18.720 | MNQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:46:18.727 | Socket (2) | Socket gracefully closed by remote side. 2025-04-24 15:46:18.727 | Socket (2) | Closed. 2025-04-24 15:46:18.740 | Denali Data Feed (Market Orders Data) | Network connection to server complete. 2025-04-24 15:46:18.740 | Denali Data Feed (Market Orders Data) | Starting socket receive thread. 2025-04-24 15:46:18.740 | Denali Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2025-04-24 15:46:18.741 | MNQM5.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:18.743 | MNQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:46:18.792 | Denali Data Feed | Market Depth data has been rejected for symbol: MNQM5.CME. Not authorized for market depth. 2025-04-24 15:46:18.816 | MNQM5.CME [CBV] 30 Sec #6 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:18.818 | MNQM5.CME [CBV] 30 Sec #6 | Reloading chart. 2025-04-24 15:46:18.844 | Denali Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2025-04-24 15:46:18.844 | Denali Data Feed (Market Orders Data) | Sending logon request message. 2025-04-24 15:46:18.845 | MNQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:46:18.929 | MNQM5.CME [CBV] 5.50 Range #2 | Waiting for historical downloads to complete with the IDs: 3, 2025-04-24 15:46:18.932 | MNQM5.CME [CBV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:18.933 | MNQM5.CME [CBV] 1 Min #7 | Reloading chart. 2025-04-24 15:46:18.985 | MNQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:46:19.066 | MNQM5.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 3, 2025-04-24 15:46:19.072 | MNQM5.CME [CBV] 30 Sec #6 | Reloading chart. 2025-04-24 15:46:19.152 | MNQM5.CME [CBV] 30 Sec #6 | Waiting for historical downloads to complete with the IDs: 3, 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Received logon response. 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Successfully connected. 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Trading is not supported. 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | MarketDepthIsSupported: 1 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: MNQM25. MinimumMarketByOrderQuantity: 0. Service code: cme 2025-04-24 15:46:19.156 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: MNQM5.CME -> MNQM25 2025-04-24 15:46:19.165 | MNQM5.CME[M] #5 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:46:19.169 | MNQM5.CME[M] #5 | Chart data loading complete. 2025-04-24 15:46:19.173 | MNQM5.CME [CBV] 1 Min #7 | Reloading chart. 2025-04-24 15:46:19.259 | MNQM5.CME [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 3, 2025-04-24 15:46:19.333 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: MNQM5.CME. Market orders request not authorized. 2025-04-24 15:46:19.909 | MNQM5.CME [CBV] 30 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:19.910 | MNQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:46:22.032 | MNQM5.CME [CBV] Daily #4 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:22.036 | MNQM5.CME [CBV] Daily #4 | Reloading chart. 2025-04-24 15:46:22.844 | MNQM5.CME [CBV] Daily #4 | Chart data loading complete. 2025-04-24 15:46:22.911 | MNQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:46:23.006 | MNQM5.CME [CBV] 30 Min #3 | Waiting for historical downloads to complete with the IDs: 3, 2025-04-24 15:46:23.572 | HD Request # 3 | Downloading Intraday chart data for MNQM5.CME to the file MNQM5.CME.scid. Service: cme 2025-04-24 15:46:23.572 | HD Request # 3 | Download start date-time: 2025-04-24 15:46:11.000000. File last date-time: 2025-04-24 15:46:11.621002 2025-04-24 15:46:23.573 | HD Request # 3 | Using server: ds32.sierracharts.com port 10149 2025-04-24 15:46:23.588 | Socket (2) | Creating socket. 2025-04-24 15:46:23.588 | Socket (2) | New receive buffer size: 0 2025-04-24 15:46:23.588 | Socket (2) | Connecting to IP: 67.214.125.3. 2025-04-24 15:46:23.753 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-04-24 15:46:23.753 | HD Request # 3 | Sending historical data logon request message. 2025-04-24 15:46:23.925 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-04-24 15:46:11. Record interval: 0. Symbol: MNQM25 2025-04-24 15:46:24.015 | HD Request # 3 | Decompressing data. 2025-04-24 15:46:24.060 | HD Request # 3 | Receiving Intraday data for MNQM5.CME starting at 2025-04-24 15:46:11.013000 2025-04-24 15:46:24.061 | Socket (2) | CloseSocket call. 2025-04-24 15:46:24.061 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-04-24 15:46:24.063 | Historical data download thread signaled to stop. 2025-04-24 15:46:24.063 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-04-24 15:46:11.925000. 2025-04-24 15:46:24.063 | HD Request # 3 | Received 232 Intraday data records from 2025-04-24 15:46:11.013000 to 2025-04-24 15:46:18.327003 (7.3 seconds. Delay: 5.7 seconds) and wrote 164 records for MNQM5.CME 2025-04-24 15:46:24.075 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-04-24 19:46:18.327003 2025-04-24 15:46:24.075 | Added 100 Time and Sales records to Intraday data file for MNQM5.CME after download. 2025-04-24 15:46:24.084 | HD Request # 3 | Completion time: 1s. 2025-04-24 15:46:24.084 | HD Request # 3 | Intraday data download complete for MNQM5.CME. Unique request ID: 3 2025-04-24 15:46:24.084 | Removing historical data download ID 3. 2025-04-24 15:46:24.084 | Real-time Intraday chart data file updates started for MNQM5.CME 2025-04-24 15:46:24.084 | Intraday chart data file opened for MNQM5.CME 2025-04-24 15:46:24.084 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-04-24 15:46:24.084 | 2025-04-24 15:46:24.084 | No download requests in the queue to start downloads for. 2025-04-24 15:46:24.096 | MNQM5.CME [CBV] 5.50 Range #2 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:24.097 | MNQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:46:24.127 | Socket (2) | Socket gracefully closed by remote side. 2025-04-24 15:46:24.127 | Socket (2) | Closed. 2025-04-24 15:46:24.171 | MNQM5.CME [CBV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:24.172 | MNQM5.CME [CBV] 1 Min #7 | Reloading chart. 2025-04-24 15:46:24.210 | MNQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:46:24.331 | MNQM5.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:24.332 | MNQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:46:24.362 | MNQM5.CME [CBV] 30 Sec #6 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:24.363 | MNQM5.CME [CBV] 30 Sec #6 | Reloading chart. 2025-04-24 15:46:24.425 | MNQM5.CME [CBV] 1 Min #7 | Reloading chart. 2025-04-24 15:46:24.578 | MNQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:46:24.730 | MNQM5.CME [CBV] 30 Sec #6 | Reloading chart. 2025-04-24 15:46:25.904 | MNQM5.CME [CBV] 30 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:46:25.906 | MNQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:46:27.045 | MNQM5.CME [CBV] Daily #4 | Reloading chart. 2025-04-24 15:46:27.045 | MNQM5.CME [CBV] Daily #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:46:27.045 | MNQM5.CME [CBV] Daily #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:46:28.791 | Opened cached Intraday file: C:\SierraChart\Data\MNQM5.CME.scid. Thread ID: 19496 2025-04-24 15:46:28.996 | MNQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:46:29.116 | MNQM5.CME [CBV] Daily #4 | Chart data loading complete. 2025-04-24 15:46:33.301 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. 2025-04-24 15:46:33.302 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | New receive buffer size: 0 2025-04-24 15:46:33.302 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Connecting to IP: 216.66.0.130. 2025-04-24 15:46:34.328 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 91875 2025-04-24 15:46:34.643 | Rithmic Direct - DTC | Processed connection points. Count: 393 2025-04-24 15:46:34.903 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | CloseSocket call. 2025-04-24 15:46:34.904 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. 2025-04-24 15:46:35.208 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. 2025-04-24 15:46:35.208 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Closed. 2025-04-24 15:46:53.571 | MNQM5.CME [CBV][M] 30 Sec #6 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:46:54.464 | MNQM5.CME [CBV][M] 30 Sec #6 | Chart data loading complete. 2025-04-24 15:46:55.107 | MNQM5.CME [CBV][M] 1 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:46:55.727 | MNQM5.CME [CBV][M] 1 Min #7 | Chart data loading complete. 2025-04-24 15:46:55.730 | MNQM5.CME [CBV][M] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:46:56.146 | MNQM5.CME [CBV][M] 5 Min #1 | Chart data loading complete. 2025-04-24 15:47:00.069 | MNQM5.CME [CBV][M] 5.50 Range #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:00.435 | MNQM5.CME [CBV][M] 5.50 Range #2 | Chart data loading complete. 2025-04-24 15:47:00.931 | MNQM5.CME [CBV][M] 5.50 Range #2 | Reloading chart. 2025-04-24 15:47:11.035 | MNQM5.CME [CBV][M] 30 Min #3 | Chart data loading complete. 2025-04-24 15:47:22.180 | MNQM5.CME [CBV][M] 5.50 Range #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:22.679 | MNQM5.CME [CBV][M] 5.50 Range #2 | Chart data loading complete. 2025-04-24 15:47:46.374 | NQM5.CME [CBV] 1 Min #6 | Reloading chart. 2025-04-24 15:47:46.377 | Added historical Intraday data request for NQM5.CME to the queue. 2025-04-24 15:47:46.377 | Triggering next historical data download in queue. 2025-04-24 15:47:46.379 | NQM5.CME [CBV] 1 Min #6 | Performing continuous chart historical Daily data download for symbol NQM5.CME starting at last date in file. 2025-04-24 15:47:46.379 | Added historical Daily data request for NQM5.CME to the queue. 2025-04-24 15:47:46.379 | Triggering next historical data download in queue. 2025-04-24 15:47:46.411 | NQM5.CME [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 4, 5, 2025-04-24 15:47:46.425 | NQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:47:46.464 | NQM5.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 4, 5, 2025-04-24 15:47:46.477 | NQM5.CME [CBV] 15 Min #8 | Reloading chart. 2025-04-24 15:47:46.514 | NQM5.CME [CBV] 15 Min #8 | Waiting for historical downloads to complete with the IDs: 4, 5, 2025-04-24 15:47:46.525 | NQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:47:46.560 | NQM5.CME [CBV] 5.50 Range #2 | Waiting for historical downloads to complete with the IDs: 4, 5, 2025-04-24 15:47:46.572 | NQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:47:46.607 | NQM5.CME [CBV] 30 Min #3 | Waiting for historical downloads to complete with the IDs: 4, 5, 2025-04-24 15:47:46.619 | NQM5.CME [CBV] Daily #4 | Reloading chart. 2025-04-24 15:47:46.619 | NQM5.CME [CBV] Daily #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:47:46.619 | NQM5.CME [CBV] Daily #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:47:47.171 | NQM5.CME [CBV] Daily #4 | Waiting for historical downloads to complete with the IDs: 5, 2025-04-24 15:47:47.181 | NQM5.CME #5 | Reloading chart. 2025-04-24 15:47:47.190 | NQM5.CME #7 | Reloading chart. 2025-04-24 15:47:47.201 | Mapping NQM5.CME to NQM25. Service code: cme 2025-04-24 15:47:47.201 | HD Request # 4 | Downloading Intraday chart data for NQM5.CME to the file NQM5.CME.scid. Service: cme 2025-04-24 15:47:47.202 | HD Request # 4 | Download start date-time: 2025-04-24 14:53:22.000000. File last date-time: 2025-04-24 14:53:22.174000 2025-04-24 15:47:47.202 | HD Request # 4 | Using server: ds26.sierracharts.com port 10150 2025-04-24 15:47:47.203 | Socket (2) | Creating socket. 2025-04-24 15:47:47.203 | Socket (2) | New receive buffer size: 0 2025-04-24 15:47:47.203 | Socket (2) | Connecting to IP: 64.152.155.17. 2025-04-24 15:47:47.205 | HD Request # 5 | Downloading Historical Daily chart data for NQM5.CME. Starting date: 2025-04-22. Service: rithmic.trading 2025-04-24 15:47:47.376 | HD Request # 4 | Setting DTC encoding to Binary VLS 2025-04-24 15:47:47.376 | HD Request # 4 | Sending historical data logon request message. 2025-04-24 15:47:47.500 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-04-24 14:53:22. Record interval: 0. Symbol: NQM25 2025-04-24 15:47:47.578 | HD Request # 4 | Decompressing data. 2025-04-24 15:47:47.741 | HD Request # 4 | Receiving Intraday data for NQM5.CME starting at 2025-04-24 14:53:22.041000 2025-04-24 15:47:47.758 | HD Request # 5 | Requesting historical Daily data for NQM25 starting at 2025-04-21. SC External HD service. 2025-04-24 15:47:47.760 | NQM5.CME #5 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:47.762 | NQM5.CME #5 | Chart data loading complete. 2025-04-24 15:47:47.762 | Denali Data Feed | Starting real-time market data updates for: NQM5.CME (NQM25). ID: 2 Service code: cme 2025-04-24 15:47:47.762 | Denali Data Feed | Requesting security definition data for: NQM5.CME (NQM25). ID: 2 2025-04-24 15:47:47.763 | NQM5.CME #7 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:47.765 | NQM5.CME #7 | Chart data loading complete. 2025-04-24 15:47:47.884 | HD Request # 4 | Timestamp of first Intraday data file record written: 2025-04-24 14:53:22.680000. 2025-04-24 15:47:48.002 | Socket (2) | CloseSocket call. 2025-04-24 15:47:48.002 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-04-24 15:47:48.004 | Historical data download thread signaled to stop. 2025-04-24 15:47:48.004 | HD Request # 4 | Received 41367 Intraday data records from 2025-04-24 14:53:22.041000 to 2025-04-24 15:47:43.188000 (54.4 minutes. Delay: 4.8 seconds) and wrote 41357 records for NQM5.CME 2025-04-24 15:47:48.008 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2025-04-24 19:47:43.188000 2025-04-24 15:47:48.008 | Added 1 Time and Sales records to Intraday data file for NQM5.CME after download. 2025-04-24 15:47:48.010 | HD Request # 4 | Completion time: 1s. 2025-04-24 15:47:48.010 | HD Request # 4 | Intraday data download complete for NQM5.CME. Unique request ID: 4 2025-04-24 15:47:48.010 | Removing historical data download ID 4. 2025-04-24 15:47:48.010 | Real-time Intraday chart data file updates started for NQM5.CME 2025-04-24 15:47:48.010 | Intraday chart data file opened for NQM5.CME 2025-04-24 15:47:48.010 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2025-04-24 15:47:48.010 | 2025-04-24 15:47:48.010 | No download requests in the queue to start downloads for. 2025-04-24 15:47:48.010 | Denali Data Feed | Setting external service identifier for symbol NQM5.CME to 42005804 2025-04-24 15:47:48.010 | Denali Data Feed | Received security definition for symbol NQM5.CME 2025-04-24 15:47:48.029 | HD Request # 5 | Receiving historical Daily data for NQM5.CME starting at 2025-04-22. 2025-04-24 15:47:48.030 | HD Request # 5 | Writing historical Daily data to the file NQM5.CME.dly. 2025-04-24 15:47:48.032 | HD Request # 5 | Bytes received: 236 2025-04-24 15:47:48.032 | HD Request # 5 | Received 4 Daily data records from 2025-04-22 00:00:00 to 2025-04-24 00:00:00 (3.0 days) and wrote 3 records for NQM5.CME 2025-04-24 15:47:48.046 | HD Request # 5 | Completion time: 1s. 2025-04-24 15:47:48.046 | HD Request # 5 | Daily data download complete for NQM5.CME. Unique request ID: 5 2025-04-24 15:47:48.046 | Removing historical data download ID 5. 2025-04-24 15:47:48.046 | 2025-04-24 15:47:48.046 | No download requests in the queue to start downloads for. 2025-04-24 15:47:48.067 | Socket (2) | Socket gracefully closed by remote side. 2025-04-24 15:47:48.067 | Socket (2) | Closed. 2025-04-24 15:47:48.233 | NQM5.CME [CBV] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:47:48.234 | NQM5.CME [CBV] 1 Min #6 | Reloading chart. 2025-04-24 15:47:48.259 | NQM5.CME [CBV] 5.50 Range #2 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:47:48.260 | NQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:47:48.553 | NQM5.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:47:48.554 | NQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:47:48.571 | NQM5.CME [CBV] 15 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:47:48.572 | NQM5.CME [CBV] 15 Min #8 | Reloading chart. 2025-04-24 15:47:48.599 | NQM5.CME [CBV] 5.50 Range #2 | Reloading chart. 2025-04-24 15:47:48.707 | Requesting market depth updates for: NQM5.CME if supported. NumLevels=1400 2025-04-24 15:47:48.707 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: NQM25. MinimumMarketByOrderQuantity: 0. Service code: cme 2025-04-24 15:47:48.912 | Opened cached Intraday file: C:\SierraChart\Data\NQM5.CME.scid. Thread ID: 19496 2025-04-24 15:47:48.988 | Denali Data Feed | Market Depth data has been rejected for symbol: NQM5.CME. Not authorized for market depth. 2025-04-24 15:47:48.988 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: NQM5.CME. Market orders request not authorized. 2025-04-24 15:47:48.990 | NQM5.CME [CBV] 1 Min #6 | Reloading chart. 2025-04-24 15:47:49.168 | NQM5.CME [CBV] 5 Min #1 | Reloading chart. 2025-04-24 15:47:49.279 | NQM5.CME [CBV] 15 Min #8 | Reloading chart. 2025-04-24 15:47:50.199 | NQM5.CME [CBV] 30 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:47:50.200 | NQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:47:52.519 | NQM5.CME [CBV] Daily #4 | Download is complete for all contract months in chart. Proceeding with data load. 2025-04-24 15:47:52.522 | NQM5.CME [CBV] Daily #4 | Reloading chart. 2025-04-24 15:47:53.441 | NQM5.CME [CBV] Daily #4 | Chart data loading complete. 2025-04-24 15:47:53.520 | NQM5.CME [CBV] 30 Min #3 | Reloading chart. 2025-04-24 15:47:56.537 | NQM5.CME [CBV][M] 15 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:56.831 | NQM5.CME [CBV][M] 15 Min #8 | Chart data loading complete. 2025-04-24 15:47:57.094 | NQM5.CME [CBV][M] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:57.406 | NQM5.CME [CBV][M] 1 Min #6 | Chart data loading complete. 2025-04-24 15:47:57.416 | NQM5.CME [CBV][M] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:57.751 | NQM5.CME [CBV][M] 5 Min #1 | Chart data loading complete. 2025-04-24 15:47:58.723 | NQM5.CME [CBV][M] 5.50 Range #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:58.979 | NQM5.CME [CBV][M] 5.50 Range #2 | Chart data loading complete. 2025-04-24 15:47:59.230 | NQM5.CME [CBV] 30 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:47:59.258 | NQM5.CME [CBV] 30 Min #3 | Chart data loading complete. 2025-04-24 15:47:59.477 | NQM5.CME [CBV] Daily #4 | Reloading chart. 2025-04-24 15:47:59.477 | NQM5.CME [CBV] Daily #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:47:59.477 | NQM5.CME [CBV] Daily #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2025-04-24 15:48:00.392 | NQM5.CME [CBV][M] 5.50 Range #2 | Reloading chart. 2025-04-24 15:48:00.451 | Chart #4 has tagged chart #1 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:00.451 | Chart #4 has tagged chart #3 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:00.451 | Chart #4 has tagged chart #6 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:00.451 | Chart #4 has tagged chart #8 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:00.451 | NQM5.CME [CBV] Daily #4 | Chart data loading complete. 2025-04-24 15:48:06.949 | NQM5.CME [CBV][M] 5.50 Range #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-04-24 15:48:07.326 | NQM5.CME [CBV][M] 5.50 Range #2 | Chart data loading complete. 2025-04-24 15:48:07.741 | NQM5.CME [CBV][M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.394 | NQM5.CME [CBV][M] 1 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.627 | Chart #6 has tagged chart #1 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.627 | Chart #6 has tagged chart #2 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.627 | Chart #6 has tagged chart #3 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.627 | Chart #6 has tagged chart #8 for full recalculation. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.695 | NQM5.CME [CBV][M] 15 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:08.958 | NQM5.CME [CBV][M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:09.425 | NQM5.CME [CBV][M] 5.50 Range #2 | Performing a full recalculation because it has been tagged. Chartbook: tbm_NQ.Cht 2025-04-24 15:48:09.866 | NQM5.CME [CBV][M] 30 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: tbm_NQ.Cht 2025-04-24 15:51:26.235 | The message log has been sent to support. 2025-04-24 15:51:26.235 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. 2025-04-24 15:51:26.236 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 0 2025-04-24 15:51:26.236 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 64.152.155.19. 2025-04-24 15:51:26.687 | The Message Log was sent. Result: Message Log received. 2025-04-24 15:51:26.958 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. 2025-04-24 15:51:26.958 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. 2025-04-24 15:51:27.024 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. 2025-04-24 15:51:27.024 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. 2025-04-24 15:53:42.814 | The message log has been sent to support. 2025-04-24 15:53:42.815 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. 2025-04-24 15:53:42.815 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | New receive buffer size: 0 2025-04-24 15:53:42.815 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Connecting to IP: 64.152.155.19. 2025-04-24 15:53:43.471 | The Message Log was sent. Result: Message Log received. 2025-04-24 15:53:43.886 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | CloseSocket call. 2025-04-24 15:53:43.886 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. 2025-04-24 15:53:43.952 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. 2025-04-24 15:53:43.952 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. |
| [2025-04-24 20:40:14] |
| John - SC Support - Posts: 39559 |
|
The above is your "Message Log". We need your "Trade Service Log". Follow these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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