Support Board
Date/Time: Wed, 30 Apr 2025 10:48:41 +0000
connection error
View Count: 67
| [2025-04-16 19:09:04] |
| User561779 - Posts: 2 |
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ciao stavo connettendo il mio secondo account a sierrachart (stesso broker/founded apex,stesso nome per log in etc) ci sono riuscito,poi ho chiuso sierra per salvare le impostazioni,lo riapro e mi e' sparito l'accaount appena collegato e mi da errore di conessione e non posso lavorare come posso risolvere questo problema? |
 Captura de pantalla (97).png / V - Attached On 2025-04-16 19:08:39 UTC - Size: 199.98 KB - 15 views Attachment Deleted. |
| [2025-04-16 19:29:04] |
| John - SC Support - Posts: 39559 |
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hi i was connecting my second account to sierrachart (same broker/founded apex, same name for log in etc)
i succeeded, then i closed sierra to save the settings, i reopen it and the account just connected disappeared and it gives me a connection error and i cant work how can i solve this problem? Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure We have no idea why it would work one minute and not the next. This is completely a Rithmic issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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