Support Board
Date/Time: Sun, 02 Nov 2025 17:10:02 +0000
Missing data on ESM25-CME
View Count: 475
| [2025-04-14 17:16:38] |
| User626628 - Posts: 3 |
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Hey guys, I've spent the last two hours going round and round in circles trying to workout why I'm missing chunks of data after the June rollover. I've followed the guidance Chart Data and Chart Data Files: Locating Missing Data in Charts and it still isnt resolving anything. The dates go 14/03/25 > 07/04/25. I've tried all ways to retrieve this missing data and nothing works, please can you help? |
| [2025-04-15 06:13:01] |
| Sierra_Chart Engineering - Posts: 21275 |
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Is this a continuous futures contract chart? For missing Intraday data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-15 06:13:09
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| [2025-09-26 09:16:42] |
| User164231 - Posts: 281 |
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I have the same issue, but I could not delete all data and download because old Market Stats will be forever gone! Is there a place I could download historical Mkt stats back to 2000?
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| [2025-09-26 14:39:14] |
| John - SC Support - Posts: 42699 |
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User164231: We are not understanding your issue. When you use "Delete and Download Data" it is applying just to the symbol in that chart. This will cause all charts that have that symbol to reload, but this is not related to the Market Statistics in any way (unless you are reloading data for a Market Statistic symbol). If you do need to reload the Market Statistics, then the data goes back to 2014. We do not know how you would have any data that goes back further than that. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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