Support Board
Date/Time: Wed, 17 Dec 2025 08:34:27 +0000
unable to make payment with stripe
View Count: 444
| [2025-04-11 08:20:07] |
| User17586 - Posts: 10 |
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hello i have been trying to renew my subscription but my card keeps getting rejected when using stripe.it worked fine before. i am located in morocco could that be the problem? the other payments are paypal v2 and paypal EC, what is the difference and which one should i use? thanks for your help |
| [2025-04-11 16:40:00] |
| Sierra_Chart Engineering - Posts: 21864 |
|
We do not know why the rejection is occurring. Try using PayPal EC.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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