Support Board
Date/Time: Thu, 01 May 2025 00:56:15 +0000
Not connecting
View Count: 82
| [2025-03-25 15:48:25] |
| User746875 - Posts: 35 |
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My account hasn't been connecting all day.
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| [2025-03-25 17:57:08] |
| John - SC Support - Posts: 39580 |
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Rithmic is having issues with their Chicago-area servers. Others have stated that connecting to a non-Chicago area server has worked for them (Sao Paulo in particular was mentioned as working)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-25 18:39:42] |
| User746875 - Posts: 35 |
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OK. I presume the issue will be resolved at some point. Correct?
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| [2025-03-25 19:33:10] |
| John - SC Support - Posts: 39580 |
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You have to ask Rithmic that question.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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