Support Board
Date/Time: Wed, 30 Apr 2025 10:56:19 +0000
Chart detach / re-attach
View Count: 152
| [2025-02-27 02:24:27] |
| padddler - Posts: 13 |
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Starting with 2740 and now 2743 very often when I re-attach a chart the program crashes and shuts down. Please advise. Thanks
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| [2025-02-27 15:33:51] |
| John - SC Support - Posts: 39559 |
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We are not able to reproduce this. Please get us the Chartbook that shows this problem and let us know the exact chart number that displays this behavior, and we will see if we can reproduce it with your chartbook. Follow these instructions to get us the chartbook: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-02 22:05:45] |
| padddler - Posts: 13 |
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Last Friday my computer continued to crash when I tried to re-attach a chart, but turns out it was only for the first 15-20 minutes. Perhaps my machine needs to be replaced. I monitored all day and had no further problems. If that changes I'll send you the chart. Sorry for the trouble.Thanks.
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| [2025-03-03 04:46:43] |
| Sierra_Chart Engineering - Posts: 19383 |
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Are you referring to Sierra Chart abnormally shutting down or your entire computer is restarting? Refer to: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-15 15:10:25] |
| padddler - Posts: 13 |
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Sierra Chart shuts down
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