Support Board
Date/Time: Fri, 31 Oct 2025 01:09:29 +0000
Download Failed. The network socket has been closed.
View Count: 308
| [2025-02-05 09:39:12] | 
| User751998 - Posts: 1 | 
| Hello, I have a problem since today to connect to Sierra chrt. The graphics are not displayed. I get the following error message: “Download Failed. Error downloading historical intraday data for ESH5.CME. The network socket has been closed. Retrying download.” I tried to load the data by doing: “Edit --> Delete all data and download” but nothing happened. Can you help me solve this problem? Thanks | 
| [2025-02-05 16:24:59] | 
| John - SC Support - Posts: 42683 | 
| Rithmic is having connectivity issues. We have told them about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
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