Support Board
Date/Time: Thu, 30 Oct 2025 19:07:40 +0000
*** ERROR *** Trade Activity Log showing a dummy Open Position on Live (Non-Simulated)
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| [2025-01-28 12:41:01] |
| User991052 - Posts: 33 |
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To whom it may concern, Trade Activity Log is showing an Open position that does not exist on Live Account (Non-Simulated). All open positions have been flattened/cancelled for all accounts however Log is not reflecting this. Q. How do I RESET Trade Activity Log to correct this ? |
 Screen Shot 2025-01-28 at 11.15.11 pm.png / V - Attached On 2025-01-28 12:38:20 UTC - Size: 193.32 KB - 71 views |
| [2025-01-28 15:04:26] |
| Sierra_Chart Engineering - Posts: 21261 |
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Refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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