Support Board
Date/Time: Thu, 30 Oct 2025 19:07:40 +0000
Data not Updating - Issue with PLatform
View Count: 290
| [2025-01-28 00:15:53] |
| User672558 - Posts: 4 |
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Hello, I have recently connected my Live Trading account with Dorman to Sierra Chart. I receive data from Rithmic. However, it seems that none of my tickers actualize and I am unable to see the new data. The last data I have are from 2025-01-24. My connection says ''Green'' and no errors pop up. Here is a screenshot of what I see right now and a copy of the log. Thank you and have a great night! |
 screen1.png / V - Attached On 2025-01-28 00:13:26 UTC - Size: 129.51 KB - 83 views  log.txt - Attached On 2025-01-28 00:15:25 UTC - Size: 64.84 KB - 156 views |
| [2025-01-28 05:30:36] |
| Sierra_Chart Engineering - Posts: 21261 |
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Activate the CBOT exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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