Support Board
Date/Time: Fri, 31 Oct 2025 00:34:40 +0000
Changing Retracement Properties Box causes crash every time 2735 newest version
View Count: 318
| [2025-01-27 13:29:56] |
| TopGunTrader - Posts: 231 |
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Hi, I've tried this 5+ times today and each time Sierra Charts hangs or crashes. I was changing the levels percent and window SHRINKS down to about half my screen and it hangs forever over 5 mins. I've left my workspace running and no issues. I suspect a bug in new dialog box type old style never had this issue. |
 Capture.PNG / V - Attached On 2025-01-27 13:29:46 UTC - Size: 534.59 KB - 92 views |
| [2025-01-28 05:29:16] |
| Sierra_Chart Engineering - Posts: 21264 |
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We apologize for this. We will get this resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-29 20:08:24] |
| Sierra_Chart Engineering - Posts: 21264 |
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Can we call you to look into the issue? We are unable to reproduce.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-03 20:37:42] |
| TopGunTrader - Posts: 231 |
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Hi was both busy last week and the next time I brought up Sierra it didn't happen nor has it since I upgraded to newest one. It might have been due to older workspace with some 3rd party studies.
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| [2025-02-03 21:51:06] |
| Sierra_Chart Engineering - Posts: 21264 |
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OK, let us know if you have the issue again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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