Support Board
Date/Time: Thu, 30 Oct 2025 13:30:45 +0000
Sierra frezzes and nothing happens
View Count: 296
| [2025-01-14 15:01:57] |
| sahandprs - Posts: 14 |
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If I disconnect and reconnect, the chart loads, but it immediately freezes afterward and nothing happens
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| [2025-01-14 15:40:46] |
| Sierra_Chart Engineering - Posts: 21258 |
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When you say freezes, is Sierra Chart in a frozen and inoperable state and you cannot interact with it? Or is the chart just not updating? If the chart is not updating, refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-14 15:40:58
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| [2025-01-14 17:59:39] |
| sahandprs - Posts: 14 |
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Chart just not updating And weirdly started to working after 40 minutes or something |
| [2025-01-14 18:47:36] |
| John - SC Support - Posts: 42648 |
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Refer to the following if this happens again: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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