Support Board
Date/Time: Tue, 09 Sep 2025 17:14:31 +0000
trouble with my apex account / Connection
View Count: 158
| [2024-12-16 09:08:24] |
| User722245 - Posts: 28 |
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Connection error message from Service Rithmic Direct DTC / Logon error received from server permission denied / Date-Time 2024-12-16 10 02 46. Dear Team, Here above the message I have when I try to connect with my Apex account. I have changed lately my apex account, I have another number. Can you help me to solve this matter ? Thanks and regards, Alessandro D'Angelo |
| [2024-12-16 17:46:32] |
| John - SC Support - Posts: 41686 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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