Support Board
Date/Time: Sun, 02 Nov 2025 00:36:37 +0000
Simulated Trading Service - "Order is not allowed"
View Count: 384
| [2024-12-09 17:44:20] |
| User278450 - Posts: 8 |
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Hello, I am trying to use the Trading Evaluator simulated trading service. My orders result in the error: "Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support." This is for the symbol NQZ24 |
| [2024-12-09 18:04:05] |
| Sierra_Chart Engineering - Posts: 21273 |
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Should not be a problem with this. Restart Sierra Chart and try again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-09 18:12:08] |
| User278450 - Posts: 8 |
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Working after restart. Thanks
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