Support Board
Date/Time: Tue, 06 May 2025 22:30:06 +0000
Cannot place trades
View Count: 121
| [2024-12-04 18:20:28] |
| James Hall Jr - Posts: 2 |
|
Hello. Since 12/3/2024, I have not been able to place a single trade. When I attempt to do so, there is an immediate disconnection from the Data Feed, while my order sits on the DOM in an "order sent" status. Then, there is an automatic reconnection, but eventually the order disappears from the DOM. I am sending a copy of the message log via the Send for Analysis command. Thank you. |
| [2024-12-04 18:52:52] |
| John - SC Support - Posts: 39675 |
|
There are issues with Rithmic today. There is nothing we can do about this as Rithmic needs to resolve it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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