Support Board
Date/Time: Sat, 05 Jul 2025 10:59:42 +0000
Refund extra account balance
View Count: 163
| [2024-11-26 15:31:26] |
| User628040 - Posts: 1 |
|
Hello. I have an excess account balance of $112. Can you refund this for me please? Thank you |
| [2024-11-26 15:56:18] |
| John - SC Support - Posts: 40745 |
|
We have refunded this, less a $5.00 processing fee that we have for payment refunds. Since we can only refund against actual transactions, you will see the refund in two parts. One for $56.00 and one for $51.00. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: