Support Board
Date/Time: Sat, 05 Jul 2025 10:59:43 +0000
Sierra chart installation on a new laptop
View Count: 275
| [2024-11-22 15:12:30] |
| Dsantosjr6 - Posts: 6 |
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Hello, I am trying to transfer my sierra chart to a new laptop, I followed the instructions, copied/ pasted files onto new laptop, when I click the file tap I see my chart books in the dropdown menu but when I click to open the message log says ‘chart book not found’
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| [2024-11-22 15:37:28] |
| John - SC Support - Posts: 40745 |
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When you create a new installation you can not use the "Recent Files" list, as those are referencing a path to where the files were on the old computer, which may not be where they are on the current computer. Clear the Recent Files list (File >> Clear Recent Files List) and then open your chartbooks from "File >> Open Chartbook" to start. You can then use the Recent Files list from that point on, as they are now referencing the new path.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-23 10:33:43] |
| Dsantosjr6 - Posts: 6 |
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OK, I cleared the recent file list, but when I go to "open chartbook" only the example chartbook is there. I don't see my chartbooks
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| [2024-11-23 15:07:56] |
| Sierra_Chart Engineering - Posts: 20084 |
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Refer to this help topic: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Make sure you copy your Chartbook files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-24 10:47:30] |
| Dsantosjr6 - Posts: 6 |
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I followed those instructions, when I go into my files on my computer I believe I can see my chartbooks, they are labeled with .cht, correct?
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| [2024-11-24 13:09:09] |
| Sierra_Chart Engineering - Posts: 20084 |
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Yes those are the Chartbook files.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-24 13:29:40] |
| Dsantosjr6 - Posts: 6 |
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I see now, they weren’t in the data folder, I copied and pasted them in there, all good now Thank you |
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