Support Board
Date/Time: Fri, 04 Jul 2025 21:31:36 +0000
Order rejected
View Count: 237
| [2024-11-07 10:30:11] |
| nicktrader - Posts: 750 |
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A friend of mine has the problem that an order (+Bracket) can be placed in SIM (SC Data - all service...), but one or two seconds later the complete order is deleted. What could be the reason, where should I look? Many thanks |
| [2024-11-07 15:58:44] |
| John - SC Support - Posts: 40745 |
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You need to check the Trade >> Trade Activity Log and find out the reason for the order rejection: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-08 07:37:33] |
| nicktrader - Posts: 750 |
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Good morning John, attached ‘TAL’ in Excel format. ‘Cancel Orders’ are displayed, but unfortunately I cannot interpret them. Can you please explain this to me. Once again about the process. A Lmt order is placed and immediately cancelled after 1 or 2 seconds. I have had the ‘Sierra4.config’ and the ‘CHT’ sent to me and tested on this basis. Everything works perfectly for me. Many thanks |
Private File |
| [2024-11-08 15:00:29] |
| John - SC Support - Posts: 40745 |
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There is a "Move to Breakeven" for the Stop that is occurring fairly quickly and is putting the Stop very close to the entry point, therefore the position is getting closed out due to that. You need to look at that Move to Breakeven setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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